Retriever™ connects the conversation.
Retriever™ is the conversation-intelligence and connection DaaS
capability, powered by AiM SwitchBoard™. It helps answer, qualify,
route, match, and track inbound calls.
Fetcher™ finds opportunity. Retriever™ connects the conversation.
Uply™ operates what happens next.
How AiM SwitchBoard™ Connects Your Calls
Connection™ → Qualification™ → Direction™ → Reach™ → Matching™
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Connection™ — Help make sure the conversation gets
answered.
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Qualification™ — Understand why someone is calling
and what they may need, using automated voice menus and caller
insights available before the call connects.
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Direction™ — Determine where the conversation
should go, using routing rules, availability, and performance.
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Reach™ — Attempt to connect the conversation with
an available permitted destination.
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Matching™ — Help align the conversation with the
appropriate available destination or outcome.
Where calls come from, and where they go
Fetcher™ finds the opportunity. Retriever™ connects the conversation
when those prospects call. Uply™ operates what happens next — CRM,
follow-up, pipelines, and appointments.
Many inbound calls to small businesses go unanswered. Retriever™
connects those conversations.
What Retriever™ Tracks
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Call source — Which ad, campaign, or keyword drove
each call.
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Call outcomes and reporting — Answered, qualified,
routed, and converted calls in one view.
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Compliance monitoring — Calls can be monitored for
compliance flags to help protect your business.
The Uply™ System
Fetcher™ finds opportunity. Retriever™ connects the conversation.
Uply™ operates what happens next.
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Uply™ — The central SaaS operating hub for CRM,
communication, follow-up, pipelines, appointments, and customer
activity. (runuply.com)
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Fetcher™ — The opportunity-discovery DaaS
capability, powered by AiM Intelligence™. Opportunity Profile™ →
Relevance™ → TOMS™ → Recognition™ → Opportunity. (www.runfetcher.com)
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Retriever™ — The conversation-intelligence and
connection DaaS capability, powered by AiM SwitchBoard™. Connection™
→ Qualification™ → Direction™ → Reach™ → Matching™. (www.run-retriever.com)
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AiM Intelligence™ — The intelligence layer
connecting signals, opportunities, conversations, and outcomes.
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32AiM Technologies™ — Delivers and operates the
connected ecosystem through CaaS — Capabilities as a Service.
The Connected Journey: Signal → Opportunity → Connection →
Conversation → Relationship → Customer.